Job Descriptions

Employees must be available to work our entire season from early June until late September. All applicants must be available to work weekdays, weekends, holidays, AM and PM shifts. Employees must be willing to work split shifts and to follow house rules for on-campus housing. Working at the Ranch involves flexibility and a teamwork approach where everyone realizes the common goal of working together to provide the best experience for our guests. Because there is a large weekly ebb and flow of work intensity, the schedule sometimes requires an “all hands-on deck” approach to getting tasks done. This philosophy requires some shared responsibilities and job sharing where staff will assist other departments as needed.

Wait Staff

The wait staff is responsible for serving food and beverages in a friendly, professional and efficient manner to guests thereby adding to a positive guest experience. Duties include describing, selling and serving food and beverages in a positive and professional manner and performing all related dining room tasks. Duties also include other Ranch facilities cleaning and house-keeping assistance. Attentive, gracious, service to guests, careful performance of daily side work, and adherence to standards and practices for safety and sanitation in the kitchen and service areas are essential elements of the Ranch wait staff job. Also performs other related duties as assigned by management.

Job Requirements:

  • Exceptional guest service skills
  • Good memory skills to attend to guest needs and for personal attention
  • Work well in stressful, high-pressure and fast-paced situations
  • Friendly and outgoing
  • Motivated and detail-oriented
  • Team worker – dependable and responsible
  • Knowledge of fine dining and wine service preferred
  • Able to lift up to 30 pounds.

Housekeeper

Housekeepers are responsible for maintaining the appearance and cleanliness of the Ranch guest accommodations and public areas, with the detailed attention necessary to ensure the high standards that distinguish the Ranch. Tasks and duties include: making beds, cleaning bathrooms, windows, and floors, doing laundry, maintaining and restocking supplies, sweeping and mopping, and other duties as assigned and needed. Must be trustworthy, team-oriented and have good work ethics. Must take pride in keeping the facilities clean and in exceptional working order. Performs other related duties as assigned by management. Able to lift up to 30 pounds.

Office Assistant & Guest Services Host

The main responsibilities of the Guest Services Hosts are to interact with guests with professionalism and grace, while performing all related office and floor duties, during day and evening shifts. Hosts are responsible for enthusiastically welcoming guests, setting the tone and then properly maintaining the Ranch welcome throughout their stay with attentive service and careful attention to the details of host tasks. Daytime shifts are more focused on office responsibilities; the evening shifts are more involved with the dining and beverage program, as well as performance of office functions. Hosts will be trained and able to work AM and PM guest services shifts. Responsibilities include: acquainting guests with our program and available activities at check-in and throughout their stay, assisting in planning and booking activities and appointments, retail sales, billing, check-outs, making reservations and appropriate follow-up, handling phone calls and emails, generating daily and weekly guest reports, fielding communications received by the office and disseminating information appropriately, seating and servicing guests during the dinner hour, including beverage service. Hosts also will provide assistance to the Office Manager with paperwork and routine tasks, as requested. Performs other related duties as assigned by management.

Job Requirements:

  • Exceptional guest service and communication skills
  • Good memory skills to attend to guest needs and for personal attention
  • Friendly and outgoing
  • Motivated and detail-oriented team worker – dependable and responsible
  • For the evening host role, previous experience or interest in dining and beverage service is encouraged
  • For the office assistant role, basic computing skills are necessary
  • Able to lift up to 30 pounds

Children’s Program

The person responsible for the children’s program plans activities, crafts, and games appropriate to the participating children’s ages and the available Ranch facilities, safely entertaining and playing with the children during the evening dinner hour 3 nights per week. Most children participating are 6-12 years of age; there are occasions when younger children join the program. These shifts would be combined with another position, for example Housekeeper, Wait staff, or Guest Services Host.

Yoga Instructor / Wait Staff

We are seeking a person for a shared role as yoga instructor and evening wait staff person. The yoga instructor position will require a teacher accreditation with a goal of offering three classes per week, ideally a mix of Restorative and Vinyasa classes. To meet an overall goal of a 40 hour / 5 five day work week it will be balanced by also working as a part of our dining room team. The waitstaff role is responsible for serving food and beverages in a friendly, professional and efficient manner to guests for our evening meal service and thereby contributing to an exceptional overall guest experience. Duties include describing, selling and serving food and beverages in a positive and professional manner and performing all related dining room tasks. Other responsibilities include maintaining and cleaning other lodge facilities and general housekeeping assistance approximately 1-3 hours per shift.

Massage Therapist / Wait Staff

We are seeking a person for a shared role as massage therapist and evening server. Our massage program is small, averaging between approximately 0-3 massages per day. To meet an overall goal of a 40 hour / 5 five day work week it will be balanced by working approximately 3-5 hours per evening as a part of our waitstaff team during dining service. The candidate must be an experienced, licensed and insured massage therapist in the state of Idaho. The waitstaff role is responsible for serving food and beverages in a friendly, professional and efficient manner to guests for our evening meal service and thereby contributing to an exceptional overall guest experience. Duties include describing, selling and serving food and beverages in a positive and professional manner and performing all related dining room tasks. Salary is based on experience.

Sous Chef

The role of our Sous Chef is to prepare culinary dishes and lead the culinary team as an extension of the Executive Chef. The Sous Chef will execute the menus (Banquets/Ala Carte), ensuring a high level of performance and guest satisfaction. Guest satisfaction in our dining room revolves around the food. The Sous Chef is responsible for creating daily menu enhancement items in addition to the menu. The Sous Chef must lead in the preparation of food items and maintaining cleanliness in all areas of the kitchen but not limited to training of staff, mentoring, ordering, leading cost control policies, creating and maintain a positive culture for our guests and staff.

Line Cook

The role of our Line Cook is to prepare culinary dishes as an extension of the Executive Chef. The Line Cook will execute the menu (hot food and cold food), ensuring a high level of performance and guest satisfaction. Guest satisfaction in our dining room revolves around the food. The Line Cook is responsible for setting station up, preparation of food items, and maintaining cleanliness in all areas of the kitchen but not limited to assisting in ordering, putting deliveries away in a timely fashion, maintaining a proper uniform, assisting in ware washing and stewarding teams, having a solid understanding of time management, working independently, working safely with a sense of urgency, etc.

Baker

The role of our Baker/Pastry Cook is to consistently prepare batters, doughs, confectionery products as an extension of the Executive Chef. The Baker/Pastry Cook must maintain the cleanliness and sanitation of the food and beverage areas. The Baker/Pastry Cook will execute the menu, ensuring a high level of performance and guest satisfaction. Guest satisfaction in our dining room revolves around the food. The Baker/Pastry Cook is responsible for setting up and maintaining their work station, scaling, measuring, ordering, producing items outline by the Executive Chef. The Baker/Pastry Cook will assist in putting deliveries away in a timely fashion, maintaining a proper uniform; a solid understanding of time management, working independently, working safely with a sense of urgency, etc.

Dish Steward / Prep Cook

The role of our Dish Steward/Prep Cook is to do light preparation of culinary dishes as an extension of the Executive Chef and maintain the cleanliness and sanitation of the food and beverage areas. The Dish Steward/Prep Cook will execute the menu, ensuring a high level of performance and guest satisfaction. Guest satisfaction in our dining room revolves around the food. The Dish Steward/Prep Cook is responsible for setting up ware washing station, maintain floor and surface areas of the kitchen, small ware cleanliness and large equipment. Maintaining chemical knowledge, preparation of food items (food preparation is 30% of the time). Assisting in putting deliveries away in a timely fashion, maintaining a proper uniform; a solid understanding of time management, working independently, working safely with a sense of urgency, etc. Able and willing to complete deep cleaning tasks in a timely fashion.

Maintenance / Ranch Hand

The Ranch Hand works with and under the supervision of the General Manager and the Maintenance Manager to maintain all ranch property and structures, responding to requests from all departments to address maintenance concerns necessary to support a quality guest operation. Responsibilities include: cutting, splitting and stacking firewood; general landscaping including mowing lawns, watering plants, planting trees, etc.; clean hot springs pool weekly; light maintenance to include electrical, plumbing, carpentry, automotive, painting, etc.; flood irrigation of ranch pastures using ATV; maintenance and construction of wire, electrical and wood fences; routine maintenance and repair of fishing gear, guest mountain bikes, sprinkler system; some guest service duties including parking assistance, casual conversation with guests to provide ranch directions or provide maintenance; other duties as assigned. A valid driver’s license, ability to drive a manual transmission pickup truck, knowledge of safe operation of power tools and equipment, capacity to do physical labor, and ability to work independently are required. Ranch hand is required to be on-call (usually 3 nights a week). On call duty requires staying on ranch property after normal work hours and being in a condition to answer emergencies and other issues that come up during evening and night time hours. Previous maintenance, ranch or construction experience is a plus, but not necessary; training is provided when required.

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